ITS Service Center Rates - 2009
Telecom Services |
Total Fee |
|
| Telephone (See Note 1 below) | $- |
|
| Data Installation/Activation (per jack) | $108.00 |
|
Phone Installation/Activation (per jack, includes ITE telephone): |
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| - ITE 4 | $325.00 |
|
| - ITE 12 S | $495.00 |
|
| - ITE 12 SD | $593.00 |
|
| - ITE 30 SD | $696.00 |
|
| - Analog Jack Activation (no ITE telephone) | $108.00 |
|
| Telephony Feature Change/Custom Options (per hr/min 15 min) (See Note 3 below) | $54.00 |
|
| Wall Mount Kit | $52.00 |
|
| Troubleshooting Customer Equipment (per hr) * | $54.00 |
|
| 1 Gig Fiber Connection (High Speed Research Network)** | $1,000.00 |
|
| Long Distance and Wireless Cell Charges - pass through charges from vendor | $- |
|
| DIS Services - varies by location (rebill to dept) | $- |
|
| 3rd Party Vendor provided services (pass through vendor costs plus IT time, material, & support) | $- |
|
| Technician Services - Special orders (time and materials) | $- |
|
Computing Services (See Note 4 below) |
Total Fee |
|
| Departmental Server Facility: (new rates will take effect when remodel complete) | $- |
|
| Server Housing, Monitoring & Back-up Services (annual per server): | $2,000.00 |
|
| Optical Scanning - 2008 Rates (See Note 2 below) | $- |
|
| - Scan Setup (per job rate) | $3.50 |
|
| - Scanning (per sheet rate) | $0.03 |
|
| - Standard Reports Print (per job rate) | $8.00 |
|
| - Standard Sheet Sales (per sheet rate) | $0.07 |
|
| - Computer Operator (per hour rate) | $35.00 |
|
| - Evaluation Sheet Print (per sheet rate) | $0.04 |
|
| Blackberry and Exchange Synchronization Services (annual per user) (See Note 5 below) | $145.00 |
|
| System Administrator Services (per hr)- advance approval w/unit Director | $54.00 |
|
Application Development Services |
Total Fee |
|
| Programming Services (per hr) - advance approval needed for availability of resources | $54.00 |
|
Site License (See Separate Rate Sheet) |
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*If problem is ITS issue, no charge; If problem is customer issue, will charge
** ITS absorbing costs on research connections to National Lambda Rail; connections must be approved in advance
Notes:
- Special services/support are billed at time and material plus ITS direct support
- All special forms are the responsibility of customer department
- Feature changes can include customizing - moves, additions and changes to existing phone service
- Administrative Service Charge (ASC), where applicable
- Blackberry costs are based on projected # users for FY 2008 and FY 2009