Work Order Management
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Manager - (sorensen@wsu.edu)Provides leadership and direction to technical staff in support of voice, video, and data services for both WSU Pullman and Urban Campus Locations. Coordinate special projects. Manage and maintain the Communication Group Web-Site and On-Line Service
Request Forms. |
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Facilities CoordinatorCoordinates, maintains, and monitors facility records relating to voice, and data services. Processes, coordinates, and prepares billing detail for Major and Minor Capital Improvement Projects. Investigate and resolve facility related questions and/or problems.
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Billing CoordinatorProcesses departmental one-time and monthly charges associated with voice and data services Processes departmental requests for budget changes. Verify, approve, and provide account code information for payment of invoices from telecommunications providers. Investigate and resolve billing related questions and/or problems. |
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Work Order CoordinatorProcesses and coordinates all departmental move, add, and change requests for voice, and data services. Initiates and monitors work order requests to Facilities Operations for the installation of network cabling. Investigate and resolve work order related questions and/or problems. |
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Order Service/Billing CoordinatorMaintain the inventory stock relating to voice and data services. Receives orders, audits content, and updates inventory system. Processes departmental one-time and monthly charges associated with voice and data services. Investigate and resolve inventory and billing related question and/or problems. |
Work Order Mgt./Inventory AssistantAssist Work Order Management and Inventory with various tasks.
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