Information Technology Services

ITS Connect!Support

Supporting WSU's Academic, Business, Communication and Data Network Services and Systems

Glossary Of Terms



Barracuda
Software previously used at WSU to filter email and quarantine messages. Replaced by Proofpoint

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Distribution List
A process for distributing an email message to several people or groups at one time.

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Email Client
A program for sending, receiving, viewing and managing email. Eudora, Outlook Express and Outlook are examples of email clients.

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Eudora
A commonly used email client that can be configured as a POP or IMAP client.

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Exchange Server
Microsoft enterprise-level server that will hold all centrally-provisioned faculty, staff and student email services at WSU.

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FAQ
Frequently Asked Questions. A document that lists the most common questions on a particular topic and the answers.

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GAL
Global Address List. A listing of all WSU email accounts on the Exchange Server.

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Headers
Information that is added to the beginning of each email that records the network path from source to destination. This information is usually hidden and requires expansion to be viewed.

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IMAP
Internet Message Access Protocol. A method for email clients to view email on an email server.

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LDAP
Lightweight Directory Access Protocol. An Internet protocol that email programs use to search a server for contact information.

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List Processor (listproc)
A program that allows people to subscribe and unsubscribe from an email list as well as managing the sending of messages to the lists' subscribers.

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MAPI
Messaging Applications Programming Interface. A proprietary interface used by Outlook to connect to an Exchange Server. Also called "Native Mode".

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Message Store
The location where messages are received by an SMTP server and held, waiting for email clients to retrieve them. Message stores are usually just files on a hard disk, although some are databases.

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MIME
Multipurpose Internet Mail Extensions. A specification for formatting non-ASCII messages so that they can be sent over the Internet.

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Native Mode
Access method used to connect to the Exchange Server also called MAPI.

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NID
Network ID (WSU logon identification). An unique identifier used to access the WSU network.

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OE (Outlook Express)
A common email client that comes packaged with Internet Explorer.

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Out of Office Assistant
When enabled, the Out of Office Assistant (also known as OOF)sends an automatic reply to people who send you email. This is also referred to as a vacation message and only available on the Exchange server. Outlook in Native Mode Outlook configuration that uses MAPI protocol to access services on an Exchange Server. See MAPI above.

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Outlook Web Access (OWA)
The preferred client to view messages on an Exchange Server when you are away from your desk top. OWA provides access to your email folders as well as your online calendar, tasks, etc.

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POP
Post Office Protocol. A method to retrieve messages from an email server.

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Postoffice Server
WSU/IT Services email server known as mail.wsu.edu

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SMTP
Simple Mail Transport Protocol. The standard servers use to move email across the Internet.

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Spam
Slang for unsolicited bulk email (UBE). Also known as unsolicited commercial email (UCE).

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SSL (Secure Sockets Layer)
A protocol using encryption and authentication of Internet connections. All IMAP/ POP and web clients can communicate over SSL protocols at WSU to protect personal data.

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UBE
Unsolicited Bulk Email, also called spam

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UCE
Unsolicited Commercial Email, also known as spam Webmail Web email client used to access an email server.

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WSU InfoNet
WSU electronic services portal. WSU InfoNet allows you to update information about yourself, change passwords and create NIDs as well as setting up your email services.

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URL
Uniform Resource Locator. A standard for specifying the location of a resource on the Internet. Example: http://www.wsu.edu

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Vacation Message
Under the current unix email server (mail.wsu.edu) you would use a .vacation command to let people know you are out of the office. On the Exchange Server, Outlook has a feature called Out of the Office Assistant that when activated, will let people know when you are out of the office.


 

Information Technology Services, PO Box 641222, Washington State University, Pullman WA 99164-1222 509-335-4357, Contact Us