Recovering Deleted Email from OWA
Exchange email can be recovered by the user up to 14 days after deletion, even if the "Deleted Items" folder has been emptied. This process, which can only be performed via the web mail interface at http://connect.wsu.edu, is accomplished by directly accessing the "Dumpster".
Items can be recovered from:
- Calendar
- Contacts
- Deleted Items
- Inbox
- Sent Items
- Most other folders if you use the correct path and case in the dumpster URL
Instructions:
These instructions were created using Internet Explorer. Non-ie browsers will have a slightly different interface, most notably that selecting items to recover is done via a checkbox instead of selecting via a click, shift click or control click.
- Browse and login to http://connect.wsu.edu
- Note the address bar:
- Add your NID to the address followed by a forward slash "/" (no quotes)
- Add the desired dumpster (by folder name) followed by a forward slash "/" (no quotes)
- Add the following: "/?cmd=showDeleted&close=1" (no quotes) (examples)
- Hit "Enter"
--- Note: the "%20" is code that represents a space " ". - Highlight the desired items to recover and select "Recover" from the menu.
- The selected items will be restored to the currently selected folder. In this case, these items will be restored to Deleted Items.
Associated Functions/Settings :
Set number of Items to display per page:
- Select OPTIONS and set Number of items to display per page:
Navigate muptiple pages:
Address Line Commands:
- Deleted Items Dumpster
https://connect.wsu.edu/exchange/yourNIDhere/Deleted Items/?cmd=showDeleted&close=1 - Sent Items Dumpster
https://connect.wsu.edu/exchange/yourNIDhere/Sent Items/?cmd=showDeleted&close=1 - Contacts Dumpster
https://connect.wsu.edu/exchange/yourNIDhere/Contacts/?cmd=showDeleted&close=1 - Inbox Dumpster
https://connect.wsu.edu/exchange/yourNIDhere/Inbox/?cmd=showDeleted&close=1 - Calendar Dumpster
https://connect.wsu.edu/exchange/yourNIDhere/Calendar/?cmd=showDeleted&close=1- (Note: Appointments are stored in the folder where they are deleted from.
Only items directly deleted from the calendar will reside in this folder
- (Note: Appointments are stored in the folder where they are deleted from.
- Other Folders
For other folders you must use the correct path and case in the dumpster URL (i.e.: https://connect.wsu.edu/exchange/yourNIDhere/RootFolder//SubFolder/?cmd=showDeleted&close=1 )