Help Desk - Faculty and Staff

Access: Accounts and User ID's

• Passwords, Network and Friend ID's
• Change Password
• Forgotten Password
• Connecting New Staff

Services, Software and Systems

• Angel Support (Helpdesk Web Form)
• Create an Exchange Account
• Domain Name System Info (DNS)
• Email & Calendar Support
• IP request form (static WSU office locations)
• ITS Security
• Procedure Number Accounts (BPPM)
• Software
• Software Site License
• Video (schedule a Video Conference)
• VPN - Virtual Private Networking
• WSU Wireless (General Info - Getting Connected)
• WSU Wireless Client Setup Instructions

• Workstation Registration (Get an IP)

Just the FAQ's

• Calendar - Email (Exchange)
• Network
• ResNet Network Access (CCA)
• Outlook Web Access
• Spam Filtering
• Telephone

Communicate and Collaborate

• Electronic Phonebook
• Email Forwarding
• Email Lists (Mailman)
• Email Options at WSU
• Email Security (SSL on SMTP)
• Email Vacation Message (UNIX mail only)
• Faxing at WSU
• Meeting Place (Telephone conference calls)
• Telephone Billing
• Telephone Services (various links)
• Training classes (SCS)

Contact Us

ITS HelpDesk ITB 2091
M-F 8:00 AM to 5:00 PM
509-335-4357
1-800-608-3839
Email: helpdesk@wsu.edu