Information Technology Services

Program Information

• Overview
• Acceptable Use
• How to Obtain Software
• Available Software Titles and Pricing
• Frequently Asked Questions
• Support

Overview

Acceptable Use

1. The Select program allows you to purchase licenses and media for installation on your personal computer. For more information refer to FAQ's under the e-academy support tab at http://elms10.e-academy.com/wsu/ .
   
2. The software available is intended for general use and is not limited to course work, instructional or research purposes.
• General use includes personal use
• Course or instructional purposes include structured courses, class projects, and independent academic exploration
• Research purposes are defined as conducting not-for-profit research projects

How to Obtain Software

1. Software is downloaded from the e-academy web site, however access to the download site and your eligibility for the software is managed by WSU.
   
2. Microsoft's Select site can be found at myWSU, Tech Tools under the "myTOOLS"  in the left sidebar.  There are several download sites in Tech Tools. Use the Microsoft's Select hot link, click "Logon".  You will then be asked for your WSU Network ID and password to login to the outsource software site.
   
3. Once logged into the e-academy site, you will see the Software tab at the top of the screen. On the Software tab, you can choose from a dropdown of available software, or you may click on one of the featured product icons. To complete your selection, add the item to your "shopping cart".
   
4. The End User License Agreement (EULA) will be presented to you, which you must understand and agree to, if you are to proceed. You will then be asked to supply your name and email address. At the end of the ordering process, your may download the software from their server. E-academy will send you an email receipt of your order, which will also contain any necessary product keys.
   
   If you have any questions while using e-academy, please visit the "Support" tab on the e-academy website.
   

Available Software Titles and Pricing

Microsoft Office Pro 2003
Microsoft Office Standard 2003
Windows XP Pro
Microsoft Office 2004 Mac

Prices generally average 60% off the academic retail price* and are subject to change at the discretion of Microsoft and/or e-academy. e-academy will provide 21 days advance notice of any price change.

* The academic retail price is below the average retail price and only available to students currently enrolled in an institution of higher education.

For other Microsoft software available to current students refer to the MSDN Academic Alliance web site which can also be found at myWSU under the "Academics/Learning" sub tab.

Frequently Asked Questions

Possible questions unique to WSU are answered below. For all other general questions, please go to http://elms10.e-academy.com/wsu/ .

Can staff buy the software?
Yes. Staff members are eligible to purchase the software through the program.

Is the software available in languages other than English?
No, software is offered in English only.

Will computing labs be able to take advantage of this program?
No. Software offered through the Agreement is for use on personal computers only.

What happens to the software I purchase when I leave the University?
Once a license is purchased it will not be terminated or expire by virtue of the termination, suspension or other interruption of your status as at WSU. In addition, a license cannot be transferred to another person.

Support

For general problems with the installation and/or configuration of your software, please visit Microsoft support at http://www.microsoft.com . Technical and software support for products purchased through this agreement are not the direct responsibility of Washington State University .

If you continue to have difficulties with your personal hardware or software, please contact the appropriate following resources below for assistance:

SCS Help Desk at 335-HELP (4357) or via email at helpdesk@wsu.edu