INFORMATION SERVICES

IT Help Desk

Departmental Server Facility


Secure, server-friendly housing

Access restricted to authorized personnel
Humidity and temperature controlled facility with a dedicated air-conditioning system
Halon Fire Detection/Suppression System
Electrical power & appropriate receptacles with an Uninterrupted Power Source (UPS)
10/100/1000Mbps Ethernet Service using Pre-wired data ports
Raised floor

7 X 24 Server Monitoring & Recovery Support

Client managed data/software backup & recovery
7 X 24 Pro-active status monitoring and service polling (HP-Openview)
7 X 24 video surveillance of the facility
Notification of department or college support staff when outages occur

How the process works..

Fees to WSU Departments or Colleges..

How to request service..

Information Technology Services, PO Box 641222, Washington State University, Pullman WA 99164-1222 509-335-4357, Contact Us