Welcome to ITS Online Statements

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To all WSU Pullman campus telephone customers:

Information Technology Services (ITS) was unable to resolve in February the billing issues with Frontier. Accurate data for rebilling departmental customers retroactive to October 11, 2014 for long distance services is still pending.

ITS experienced a new billing issue with Sprint. Sprint is currently unable to provide data for January 2015 Calling Card, Toll Free, and CentraNet long distance calls. ITS staff have been actively working toward resolution of this issue, as well. The expectation is for resolution in early March 2015, with both January 2015 and February 2015 Calling Card, Toll Free, and CentraNet long distance calls to be rebilled on the March 2015 statement.

ITS will update this group regularly until successful resolutions are reached.

For questions regarding this communication please contact CougTech by email at its.ldbilling@wsu.edu , or by phone at 335-4357.

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Information Technology Services, PO Box 641222, Washington State University, Pullman WA 99164-1222, Contact us